FAQs

Welcome to the NotesOS FAQs! 💫

Here you’ll find answers to all your questions about digital planners, GoodNotes templates, stickers, and covers - quick, clear, and easy to follow.

About the Product 

Q1. What am I purchasing?

Q2. Do I need a special app to use these planners?

Q3. Are these compatible with my device?

Q4. How do I download my purchase?

Q5. Can I re-download if I lose my files?

Q6. Can I print the files?

Q7. Do you update the planners?

Support & Policies

Q8. I didn’t receive the download email, what now?

Q9. Do you offer refunds?

Q10. Can I use the files commercially?

Q11. Do you offer freebies or samples?

Q12. How can I contact you?

Q13. Do you accept custom requests?