Privacy policy

Last updated: September 8, 2026

NotesOS LLC ("NotesOS," "we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). NotesOS is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, phone number, and email address.
  • Financial and payment information, including payment method information, transaction details, payment confirmation, and other payment-related information.
  • Account information, including your username, password, preferences, and settings, where applicable.
  • Transaction information, including the products you view, add to your cart, purchase, or request a refund for, as well as your past transactions.
  • Communications with us, including information you provide when contacting us for customer support or other inquiries.
  • Device information, including information about your device, browser, network connection, IP address, and other identifiers.
  • Usage information, including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, make a purchase, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you visit or use our website and through the use of cookies and similar technologies.
  • From our service providers, including when we engage them to provide technology, payment processing, analytics, customer support, email, security, or other services on our behalf.
  • From our partners or other third parties.

How We Use Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, Tailoring, and Improving the Services

We use your personal information to provide the Services, including to process payments, fulfill orders, provide access to digital products, remember your preferences, send notifications related to your account or purchases, process refunds or other transactions, maintain your account where applicable, provide customer support, and improve your overall shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing or promotional communications by email and showing advertisements for our products or Services on our website or other platforms, where permitted by applicable law.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

Security and Fraud Prevention

We use personal information to provide a secure shopping experience, authenticate accounts where applicable, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, and protect our Services, customers, and business.

If you create an account, you are responsible for keeping your account credentials secure and should not share your password or other access information with others.

Communicating With You

We use your personal information to provide customer support, respond to questions or requests, communicate about your purchases, and maintain our relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws or legal processes, respond to lawful requests from government or regulatory authorities, investigate or participate in legal proceedings, and enforce or investigate potential violations of our terms, policies, or rights.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy. These circumstances may include:

  • With Shopify, payment processors, vendors, and other third parties that provide services on our behalf, such as payment processing, IT services, analytics, customer support, email services, cloud storage, and security.
  • With business and marketing partners that help us provide marketing services or advertising, where permitted by applicable law.
  • When you direct us, request us, or otherwise consent to the disclosure of certain information to third parties.
  • With our affiliates or within our corporate group, if applicable.
  • In connection with a business transaction such as a merger, acquisition, restructuring, financing, or sale of all or part of our business.
  • When required to comply with legal obligations, lawful requests, subpoenas, court orders, or similar legal processes.
  • When reasonably necessary to protect or defend our Services, rights, property, customers, or others.

Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve its services.

Information you submit through the Services may be transmitted to and processed by Shopify and other service providers that may be located in countries other than where you reside.

In addition, Shopify may use information obtained from your interactions with our store, along with information from other merchants and Shopify services, to provide and improve certain features.

In these circumstances, Shopify may be independently responsible for certain processing of your personal information.

For more information about how Shopify uses personal information and the privacy rights available to you, you may review Shopify's applicable privacy policies and privacy resources.

Third-Party Websites and Services

The Services may provide links to websites, platforms, or online services operated by third parties.

If you follow links to websites or services that are not controlled by us, you should review their privacy and security policies and terms.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.

Information you provide through public or semi-public platforms, including social media platforms, may also be visible to other users or third parties.

Children's Privacy

The Services are not intended for children below the age at which they may legally consent to the processing of personal information in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us improperly, please contact us using the details below so that we can take appropriate action.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

We recommend that you do not send sensitive or confidential information through unsecured communication channels.

How long we retain your personal information depends on various factors, such as whether we need the information to provide the Services, maintain business or transaction records, comply with legal, tax, accounting, or regulatory obligations, resolve disputes, prevent fraud, or enforce our agreements and policies.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access / Know. You may have the right to request access to personal information that we hold about you.
  • Right to Delete. You may have the right to request deletion of certain personal information we maintain about you.
  • Right to Correct. You may have the right to request correction of inaccurate personal information.
  • Right to Portability. You may have the right to receive a copy of certain personal information and, in some circumstances, request that it be transferred to a third party.
  • Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you reside, you may have rights relating to the sale or sharing of personal information or the processing of personal information for targeted advertising.
  • Managing Communication Preferences. You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. Even if you opt out of marketing communications, we may still send non-promotional communications relating to purchases, customer support, account activity, or other transactions.

If you reside in the United Kingdom or European Economic Area, and subject to applicable exceptions and limitations, you may also have the right to:

  • Object to or restrict certain processing of your personal information.
  • Withdraw consent where we rely on your consent to process personal information.

You may exercise applicable rights by contacting us using the information provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

We will not discriminate against you for exercising applicable privacy rights.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to submit a complaint to your local data protection or privacy authority.

International Data Transfers

Please be aware that we operate an online business and use service providers located in different countries.

As a result, your personal information may be transferred to, stored in, or processed outside the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our business, Services, practices, technology, or legal and regulatory requirements.

When we make changes, we will update the "Last updated" date at the top of this page and provide additional notice where required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us:

NotesOS LLC
75 E 3rd St, Ste 7
Sheridan, WY 82801
United States

Email: hello@notesos.com

For purposes of applicable data protection laws, NotesOS LLC is the controller of your personal information where applicable.