Help & Support

Quick answers about your digital products, downloads, and setup.
What do I get?

You’ll receive all digital files listed on the product page. No physical item will be shipped.
Which apps are supported?

You can use them with any note-taking app, including Goodnotes, Notability, Samsung Notes, Freenotes, and more.
Which devices are supported?

You can use NotesOS products on iPad, Samsung Galaxy Tab, and other tablets. You can also use them on a computer or phone if your note-taking app supports it.
How do I download my files?

You can download your files instantly after purchase. A download link will also be sent to your email.
Can I re-download my files?

Yes. Use your original download link, or contact me if you need help.
I didn’t receive my download email. What should I do?

Check your Spam/Junk folder first. Still missing? Contact me and I’ll help.
Can I print the files?

Yes! All NotesOS files are high-resolution and print-ready.
Can I get a refund?

Yes. I offer a 30-day money-back guarantee.
Can I use the files commercially?

No. NotesOS products are for personal use only.
Can I try a free sample?

Yes! You can try selected freebies before purchasing.

Still Need Help?

Send me a message and I’ll be happy to help.

Support Hours

Monday–Friday, 9:00 AM–6:00 PM SGT

I usually reply within 24 hours.